Polyurea Q/A

Frequently Asked Question

How can I schedule my free estimate?

You can schedule your free estimate by visiting our calendar page at https://panthercoating.com/free-estimate/

What is your service area?

We serve customers in North and South Carolina, covering a 50-mile radius from our main location. Please contact us to see if your area is within our service range.

What is the cost of a concrete system?

The cost of any concrete system varies based on the size, condition, and system. On average, it ranges between $4 and $8 per square foot. Contact us for a detailed estimate tailored to your project.

When can I use my floor after installation?

You can walk on your new floor 24 hours after installation. However, we recommend waiting 48-72 hours before placing heavy items, such as vehicles, on the surface.

When can I expect my installation?

After your consultation and once we finalize the details, we aim to schedule your installation within 1-2 weeks, depending on current demand.

What flooring solutions do you offer?

We specialize in polyurea and polyaspartic coating systems, including flake systems for garages, patios, pool decks, and commercial spaces, offering durability and a sleek appearance.

How exactly does your warranty work?

Our coatings come with a 20-year warranty, covering any peeling, flaking, or delamination of the coating. This warranty ensures long-lasting quality and performance.

Where are you located?

Panther Coatings is based in Lancaster, South Carolina. We cover a 50 mile radius of Charlotte, NC

What happens if every repair is needed?

If repairs are needed within the warranty period, we will address and fix any issues covered under the warranty at no cost to you. Contact us, and we’ll arrange a visit to assess and resolve the problem.

What are my payment options?

We accept various payment methods, including credit/debit cards, checks, and financing options. Please speak with us during your consultation to discuss payment arrangements that suit your needs.

What happens if I don’t like my new floor?

Customer satisfaction is our priority. If you’re unsatisfied with the final look or quality, let us know, and we’ll work with you to address any concerns to ensure you’re happy with your new floor, even if that means a complete redo. We will make sure you love your new floor!

What am I supposed to do with all of the stuff in my garage?

We recommend clearing the area before installation day. However, if you need assistance moving large items, let us know ahead of time, and we can help arrange a solution.

How long does the installation take?

Our coating installations typically take just one day. We focus on efficiency while maintaining the highest quality standards.

What should I expect during the install?

During installation, our team will prepare the surface, apply the polyurea base coat, add decorative flake chips, and finish with a top coat for durability. The process is dust-free, and we prioritize keeping your space clean.

Will I have help moving anything?

If you need help moving heavy or bulky items, please inform us ahead of time so we can arrange assistance.

What is a flake system?

A flake system involves layering decorative vinyl flakes within a polyurea base coat, creating a visually appealing, slip-resistant surface that’s durable and easy to clean.

What is the difference between your concrete coating system and DIY systems?

Our coatings use high-quality polyurea and polyaspartic materials, providing greater durability, UV stability, and resistance to chemicals and abrasions.

What can I expect at the consultation/estimate?

During your consultation, we’ll assess the area, discuss your preferences, and provide a customized estimate. This is also a great time to ask questions and see sample finishes.

What kind of maintenance is needed for the flake system?

Maintenance is minimal. Simply clean the surface with a mild soap and water solution as needed. Avoid harsh chemicals to preserve the coating’s finish.

Do you offer any ways to bring the cost down?

Yes, we occasionally offer discounts and financing options. Reach out to inquire about any current promotions or ways to make the project more affordable.

What is the difference between polyurea and epoxy coatings?

Polyurea coatings are more flexible, durable, and resistant to abrasions, chemicals, and UV damage compared to traditional epoxy coatings. They also cure faster, allowing for a one-day installation and use.

Is the floor coating safe for pets and children?

Yes, our floor coatings are safe for both pets and children. Once fully cured, they emit no harmful fumes and provide a durable, scratch-resistant surface that’s easy to clean.

How do I prepare my space for installation?

We recommend removing all items from the area, cleaning any debris, and letting us know if you need assistance moving heavy objects. Our team will handle all surface preparation necessary for installation.

How slip-resistant is the coating?

Our coatings include decorative flake chips that provide a textured, slip-resistant surface, making them ideal for areas that may get wet, such as garages, pool decks, and patios. Added Aluminum oxide can also be mixed into the topcoat for added slip Resistance.

How does the color selection process work?

During your consultation, we’ll show you a range of color and flake options to choose from, helping you find the perfect look for your space. We also offer samples, so you can see how different colors look on-site.

Do you offer any eco-friendly or low-VOC options?

Yes, our coatings are low in volatile organic compounds (VOCs) and environmentally friendly. They emit minimal odors during installation, making them safe for indoor and outdoor applications.

Will the coating hide cracks or imperfections in my concrete?

Any cracks and imperfections are filled and smoothed during the surface preparation process. Our coatings provide a seamless, uniform finish that can improve the appearance of your concrete.

Can the coating be applied over existing coatings or paint?

Your current concrete system will need to be ground off for optimal adhesion. Our team will assess the condition of your current floor during the consultation.

What should I do if I notice a problem with my coating after installation?

If you experience any issues, please contact us right away. We stand by our work and offer a warranty, so any problems covered by the warranty will be addressed promptly.

How does the coating affect the temperature of the surface?

Our coatings reflect sunlight and resist heat, making them a great choice for outdoor areas. While all surfaces warm up in direct sun, our coatings generally stay cooler than uncoated concrete.

Is there a limit to the types of concrete surfaces you can coat?

We can coat a wide variety of concrete surfaces, including garages, patios, pool decks, basements, and even commercial spaces. During your consultation, we can discuss your specific project to ensure compatibility.

What if my project requires more than one day?

Most residential projects are completed in a single day, but larger or more complex projects may take longer. If that’s the case, we’ll coordinate the timeline with you in advance.

Do you offer custom designs or patterns with the flake system?

Yes! We offer a variety of flake colors and patterns, allowing for a unique look tailored to your style. Let us know if you have a specific design in mind.

Are there seasonal discounts or deals?

We occasionally offer seasonal promotions and discounts. Contact us or check our website for the latest deals, especially if you’re looking to plan your project around a specific time.

How does the coating affect the resale value of my home?

A professionally installed, high-quality concrete coating can increase your home’s resale value by enhancing the appearance and functionality of spaces like garages and patios, making them more appealing to buyers.

Can I schedule installation on weekends?

We offer flexible scheduling options, including weekends, to accommodate our customers’ needs. Let us know your availability, and we’ll work with you to find a convenient time.

What’s the best way to contact you if I have follow-up questions after installation?

You can reach us by phone or email for any follow-up questions. We’re here to ensure you’re completely satisfied with your new floor and will promptly address any concerns.